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Healthwatch BNSSG's conflict of interest policy
All Healthwatch Bristol, North Somerset and South Gloucestershire (BNSSG) staff, Board members and volunteers are required to identify and disclose activities and relationships that might give rise to conflicts of interest.
10 January 2022
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South Gloucestershire Prioritisation Panel August 2021 - minutes
On the 12th of August 2021, our Prioritisation Panel came together to discuss the health and social care issues you've raised, and what Healthwatch South Gloucestershire can do to bring about change.
29 September 2021
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South Gloucestershire Prioritisation Panel May 2021 - minutes
On the 13th of May 2021, our Prioritisation Panel came together to discuss the health and social care issues you've raised, and what Healthwatch South Gloucestershire can do to bring about change.
29 September 2021
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Healthwatch BNSSG's terms of reference for the Finance and Resources Committee
The Finance Committee is responsible to the Management Board. The committee's role includes ensuring Healthwatch BSSNG operates appropriate financial and accounting policies, and assessing the financial performance of Healthwatch BNSSG.
16 August 2021
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Healthwatch BNSSG's code of conduct
Everyone who represents Healthwatch Bristol, North Somerset and South Gloucestershire is expected to behave professionally and in support of our values These include being inclusive, transparent, non-judgemental, and independent.
16 August 2021
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How your feedback has made a difference: April - June 2021
Between the beginning of April and the end of June 2021, we received 138 pieces of feedback on a wide range of health and social care issues. 57% of your feedback was negative, 31% was positive, 10% was mixed, and 2% was neutral.
13 August 2021
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Annual Report 2020/2021
From using your dentistry feedback to inform to a Parliamentary debate, to creating an online resource to help people caring for individuals with dementia access services: take a look at what we've been up to during 2020 and 2021.
26 July 2021
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Annual Report 2019/2020
In October 2019, Heathwatch South Gloucestershire became part of Healthwatch Bristol, North Somerset, and South Gloucestershire. Find out how your feedback made a difference by downloading our 2019/2010 annual report.
23 July 2021
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Healthwatch BNSSG's decision making policy (Bristol, North Somerset, and South Gloucestershire)
Healthwatch Bristol, North Somerset, and South Gloucestershire (BNSSG) are committed to putting people first. Our 'Decision making: policy and procedures for all staff, board and volunteers' sets how we do this.
11 May 2021
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Healthwatch AGM
Minutes and recording of our first virtual AGM in October
Here are the minutes of our first virtual AGM when we welcomed over 40 people to hear about our work and achievements over the last year. There is also a recording of the Zoom meeting held in October.
2 December 2020
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Our round up of how we've worked for you this year
Read all about how we expanded our geographical area, our staff team and developed new work areas to ensure we continue to make an impact on health and social care services near you.
8 July 2020
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Healthwatch South Glos Complaints Policy
Healthwatch South Glos have a standard complaints procedure that you can follow if you wish to raise any concern or complaint about us. The policy details who to contact and outlines how you can expect us investigate your complaint.
22 October 2019
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