Our complaints policy
Here is our full outline of how to make a complaint about Healthwatch South Gloucestershire if you feel we haven't got everything quite right!
22 October 2019
Report
Information and Education
Enter and View Procedures
The Government allows authorised Healthwatch South Glos representatives to enter premises that service providers own or manage to observe the nature and quality of those services.
5 October 2019
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Nurse and patient
Healthwatch South Gloucestershire Annual Report 2018/19
Access and view our comprehensive Annual Report for 2018-19. Our report gives an overview of our activities for the year which has included work with The Hive looking at service experiences for people with learning disabilities and the South Gloucestershire patient discharge programme.
1 April 2019
Report
Screengrab from the video
Executive Board Meeting Minutes - 13 September 2018
Minutes of the Healthwatch South Gloucestershire Executive Board meeting held on 13 September 2018
13 September 2018
Report
Listening
Quarterly report: April - June 2018
Find out what the Healthwatch South Gloucestershire staff team and volunteers have been doing during Quarter 1 (April - June 2018)
1 July 2018
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Healthwatch graphic of a magnifying glass
Quarterly report: July - September 2018
Find out what the Healthwatch South Gloucestershire staff team and volunteers have been doing during Quarter 2 (July - September 2018).
1 July 2018
Report
Screengrab from the video
Executive Board Meeting minutes - 11 June 2018
Minutes of the Healthwatch South Gloucestershire Executive Board meeting held on 11 June 2018
1 June 2018
Report
Quarterly report: January - March 2018
Find out what the Healthwatch South Gloucestershire staff team and volunteers have been doing during Quarter 4 (January - March 2018).
1 April 2018
Report
Graphic of a magnifying glass
Annual Report 2017-18
Read our Annual Report
1 April 2018
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Screengrab from the video
Healthwatch South Gloucestershire Executive Board Terms of Reference 2018-2019
This document outlines information about the aims of the Executive Board of Healthwatch in South Gloucestershire when it was run by The Care Forum; it gives an overview of how decisions were made and its membership.
1 April 2018
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Magnifying glass graphic
Feedback Feed Forward report
This report captures the feedback that Healthwatch received from the public between July and September 2017.
30 September 2017
Report
Screengrab from the video
Healthwatch South Gloucestershire Annual Report 2016-17
Access and view our comprehensive Annual Report for 2016-17
1 April 2017
Report