A person writing in a notebook in front of a laptop
South Gloucestershire Prioritisation Panel August 2021 - minutes
On the 12th of August 2021, our Prioritisation Panel came together to discuss the health and social care issues you've raised, and what Healthwatch South Gloucestershire can do to bring about change.
29 September 2021
Report
A person writing in a notebook in front of a laptop
South Gloucestershire Prioritisation Panel May 2021 - minutes
On the 13th of May 2021, our Prioritisation Panel came together to discuss the health and social care issues you've raised, and what Healthwatch South Gloucestershire can do to bring about change.
29 September 2021
Report
Outline of a man surrounded by arrows
Healthwatch BNSSG's terms of reference for the Finance and Resources Committee
The Finance Committee is responsible to the Management Board. The committee's role includes ensuring Healthwatch BSSNG operates appropriate financial and accounting policies, and assessing the financial performance of Healthwatch BNSSG.
16 August 2021
Report
Outline of a man surrounded by arrows
Healthwatch BNSSG's code of conduct
Everyone who represents Healthwatch Bristol, North Somerset and South Gloucestershire is expected to behave professionally and in support of our values These include being inclusive, transparent, non-judgemental, and independent.
16 August 2021
Report
Graphic of three people with speech bubbles coming out of their heads
How your feedback has made a difference: April - June 2021
Between the beginning of April and the end of June 2021, we received 138 pieces of feedback on a wide range of health and social care issues. 57% of your feedback was negative, 31% was positive, 10% was mixed, and 2% was neutral.
13 August 2021
Report
A tablet and some paper showing graphs
Annual Report 2020/2021
From using your dentistry feedback to inform to a Parliamentary debate, to creating an online resource to help people caring for individuals with dementia access services: take a look at what we've been up to during 2020 and 2021.
26 July 2021
Report
A laptop and sheets of paper showing bar graphs
Annual Report 2019/2020
In October 2019, Heathwatch South Gloucestershire became part of Healthwatch Bristol, North Somerset, and South Gloucestershire. Find out how your feedback made a difference by downloading our 2019/2010 annual report.
23 July 2021
Report
Outline of a man surrounded by arrows
Healthwatch BNSSG's decision making policy (Bristol, North Somerset, and South Gloucestershire)
Healthwatch Bristol, North Somerset, and South Gloucestershire (BNSSG) are committed to putting people first. Our 'Decision making: policy and procedures for all staff, board and volunteers' sets how we do this.
11 May 2021
Report
Healthwatch AGM
Minutes and recording of our first virtual AGM in October
Here are the minutes of our first virtual AGM when we welcomed over 40 people to hear about our work and achievements over the last year. There is also a recording of the Zoom meeting held in October.
2 December 2020
Report
maisy with banner
Our round up of how we've worked for you this year
Read all about how we expanded our geographical area, our staff team and developed new work areas to ensure we continue to make an impact on health and social care services near you.
8 July 2020
Report
Our complaints policy
Here is our full outline of how to make a complaint about Healthwatch South Gloucestershire if you feel we haven't got everything quite right!
22 October 2019
Report
Information and Education
Enter and View Procedures
The Government allows authorised Healthwatch South Glos representatives to enter premises that service providers own or manage to observe the nature and quality of those services.
5 October 2019
Report