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How your feedback has made a difference: April - June 2021
Between the beginning of April and the end of June 2021, we received 138 pieces of feedback on a wide range of health and social care issues. 57% of your feedback was negative, 31% was positive, 10% was mixed, and 2% was neutral.
13 August 2021
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Annual Report 2020/2021
From using your dentistry feedback to inform to a Parliamentary debate, to creating an online resource to help people caring for individuals with dementia access services: take a look at what we've been up to during 2020 and 2021.
26 July 2021
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Report: Caring for someone with dementia
Caring for someone who has dementia can be a challenge. We spoke to carers throughout Bristol and South Gloucestershire to find out what support they needed, and created a resource to help signpost carers to the services available to help them.
23 July 2021
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Annual Report 2019/2020
In October 2019, Heathwatch South Gloucestershire became part of Healthwatch Bristol, North Somerset, and South Gloucestershire. Find out how your feedback made a difference by downloading our 2019/2010 annual report.
23 July 2021
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Healthwatch BNSSG's decision making policy (Bristol, North Somerset, and South Gloucestershire)
Healthwatch Bristol, North Somerset, and South Gloucestershire (BNSSG) are committed to putting people first. Our 'Decision making: policy and procedures for all staff, board and volunteers' sets how we do this.
11 May 2021
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Healthwatch AGM
Minutes and recording of our first virtual AGM in October
Here are the minutes of our first virtual AGM when we welcomed over 40 people to hear about our work and achievements over the last year. There is also a recording of the Zoom meeting held in October.
2 December 2020
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Dentistry during Covid-19
Healthwatch Bristol, Healthwatch North Somerset and Healthwatch South Gloucestershire have been gathering feedback about dental practice and treatment throughout the Coronavirus pandemic.
6 October 2020
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care at home survey
Read how people who need care at home were affected by pandemic
Lu, who suffers from chronic condition fibromyalgia, tells us how her family were her lifeline when she suffered a distressing fall and how she struggled to get help for severe shoulder pain.
21 July 2020
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First Do No Harm
First Do No Harm is a report published last week of the Independent Medicines and Medical Devices Safety Review. Read more to learn more about the report, why it was commissioned and its findings.
21 July 2020
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EV Elgar House
Latest Enter and View Elgar House
Read our review on Elgar House, Southmead Hospital, where we observed the facilities and spoke to patients on the ward. We found delays in sorting patients' care at home leading to prolonged stays.
17 July 2020
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Our round up of how we've worked for you this year
Read all about how we expanded our geographical area, our staff team and developed new work areas to ensure we continue to make an impact on health and social care services near you.
8 July 2020
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Healthwatch South Glos Complaints Policy
Healthwatch South Glos have a standard complaints procedure that you can follow if you wish to raise any concern or complaint about us. The policy details who to contact and outlines how you can expect us investigate your complaint.
22 October 2019
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