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News and reports

A medical professional wearing blue scrubs, talking to a patient at a table in a hospital. Behind them, a second medical professional is making up a hospital bed.

Have your say: the NHS 10 Year Health Plan

The government wants to hear the views, experiences and ideas of everyone in England as part of 'the biggest ever conversation about the future of the NHS'. Here's how you can get involved.
2 December 2024
News
An older man using a walking stick and a younger woman gardening.

Improving your care while waiting for surgery

Our work with a local hospital trust has led to a range of measures to improve the experiences of people on a waiting list for surgery. Keeping people updated about their place on a list and taking personal needs (such as housing and social support) into consideration are two of the steps that are being taken.
30 October 2024
Response
A blue and white hospital corridor with rooms off to each side.

Local provider of mental health services responds to latest CQC inspection

Earlier this year, the Care Quality Commission (CQC) inspected forensic inpatient and secure wards managed by Avon and Wiltshire Mental Health Partnership NHS Trust. The CQC gave a rating of 'requires improvement'.
14 October 2024
News
Bristol, North Somerset and South Gloucestershire Maternity and Neonatal Voices Partnership logo.

Report: Antenatal sessions - lived experience and staff views of local provision

'Antenatal' is the time when you're pregnant, before a baby is born. The NHS provides free antenatal classes. Parents across Bristol, North Somerset and South Gloucestershire shared their experiences of antenatal care with the local Maternity and Neonatal Voices Partnership.
11 October 2024
Report
Front cover of the BNSSG Maternity & Neonatal Partnership Annual Report 2023-24

Maternity & Neonatal Voices Annual Report 2023/2024

Our local Maternity and Neonatal Voices Partnership (MNVP) listens to the experiences of women and families across Bristol, North Somerset and South Gloucestershire. It brings together service users, staff and other stakeholders to plan, review and improve maternity and neonatal care.
4 September 2024
Report
Front cover of our Enter and View summary report, observing local Avon and Wiltshire Partnership inpatient mental health wards

Report: observing local mental health wards

We visited six inpatient wards managed by Avon and Wiltshire Mental Health Partnership across the local area. Patients and staff told us what's working well, and where improvements are needed.
28 August 2024
Report
Jo Snow and her daughter

'Siblings of children with serious conditions are affected too'

Jessie May nurses provide at home nursing and respite care for children and young people that have a terminal or life-limiting condition throughout the South West.
11 August 2024
Advice and Information
An older man using a walking stick and a younger woman gardening.

Report: Your experiences of surgery waiting lists

North Bristol NHS Trust (NBT) asked us to find out how they could support people on waiting lists for elective surgery and surgical investigations, with a focus on marginalised and seldom-heard communities.
31 July 2024
Report
Logos for North Somerset Council, Bristol City Council, and South Gloucestershire Council

New provider for local Healthwatch services

The Care Forum has been selected to provide Healthwatch services for Bristol, North Somerset and North Somerset (BNSSG) over the next three years.
23 July 2024
Advice and Information
A carer helping an older woman in her home.

Up to 1.5 million disabled people could be missing out on social care support

According to estimates by Healthwatch England, up to 1.5 million working-age disabled people in England could need social care support but are not accessing it. This means they are likely to be missing out on help with daily activities such as washing, cleaning, socialising, and going to the shops.
18 July 2024
News
Frontage and main entrance to Bristol Royal Infirmary.

Improving the patient journey: from hospital admission to discharge

We've been working with Healthwatch Bristol, the Bristol, North Somerset and South Gloucestershire Integrated Care Board (ICB) and University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) to improve the discharge process.
10 July 2024
News
Front cover of our 2023/24 annual report

Annual Report 2023/2024

Last year, more than 200 people shared their experiences of health and social care services with us. Our annual report highlights all the ways we've used your feedback to improve care, plus our plans for the year ahead.
8 July 2024
Report

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