Enter and View Procedures

Report - 5 October 2019

The Government allows authorised Healthwatch South Glos representatives to enter premises that service providers own or manage to observe the nature and quality of those services.

Authorised representatives are Healthwatch volunteers who have undertaken training to conduct Enter and View visits.  We work in line with guidance issued by Healthwatch England and work closely with our partners in the Care Quality Commission (CQC)

Enter and View Policy & Procedure for Healthwatch Bristol, North Somerset and South Gloucestershire

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Our Enter and View policy
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Concord Medical Centre Enter and View 2019

Healthwatch South Gloucestershire and Hivewatch volunteers undertook the Enter
and View visit during March 2019. The purpose of the visit was to understand the experience
that a patient with a learning disability would have when visiting Concord.
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