Annual report 2025/2026: Speaking up for better care
Last year, more than 1000 people shared their experiences of health and social care services with us. Our annual report highlights all the ways we've used your feedback to improve care, plus our plans for the year ahead.
This year we have:
- Engaged refugees, asylum seekers, prisoners, neurodivergent young people and communities experiencing health inequalities.
- Analysed experiences of mental health services, trauma-informed care, neurodiversity, healthcare access and rural deprivation.
- Shared evidence and recommendations with providers to improve communication, access, inclusion and patient experience.
- Amplified lived experiences to improve trauma-informed practice, mental health support and access to care.
- Brought community insight directly to BNSSG system partners, helping shape local healthcare priorities and improvements.
- Worked across BNSSG to strengthen public voice, share intelligence and influence system-wide decisions.
By sharing your feedback with local health and social care leaders and decision makers, you've helped us influence better care.
You can download a copy of our annual report below.
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Annual report 2025/2026: Speaking up for better care
We have amplified the voices of marginalised communities, influenced service improvements, strengthened public involvement, and ensured local experiences remain central to health and care decision-making.
Want to share your feedback about local health and social care services? Complete our online feedback form today.
