1. Raising Concerns about Nurses or Midwives

    Advice and Information -

    The Nursing and Midwifery Council have produced a new leaflet for patients, carers and the public called Raising concerns about a nurse or midwife.

  2. Healthwatch South Glos Complaints Policy

    Report -

    Healthwatch South Glos have a standard complaints procedure that you can follow if you wish to raise any concern or complaint about us. The policy details who to contact and outlines how you can expect us investigate your complaint.

  3. Volunteering with Healthwatch can involve taking patient's views to decision-makers.

    News -

    Our volunteer John Rose explains how his role with Healthwatch is a catalyst for getting patients' views heard at top-level. Why not volunteer for Healthwatch South Gloucestershire to help put people at the heart of decision-making?

  4. Try January - we're aiming high to get even better patient outcomes

    News -

    Happy New Year and we’re counting down to our big virtual launch event on February 28 to promote priorities for each of our three areas…

  5. Hospitals need to 'shift the mindset' so patients know their complaints will bring about positive changes

    News -

    More hospitals should use their complaints system in a positive way to demonstrate to the public they can make improvements. Healthwatch wants hospitals to build patient trust so they know comments can bring about clear results.

  6. First Do No Harm

    Report -

    First Do No Harm is a report published last week of the Independent Medicines and Medical Devices Safety Review. Read more to learn more about the report, why it was commissioned and its findings.

  7. NHS Nightingale Bristol will open to day patients

    News -

    The NHS Nightingale Hospital in Bristol is to open for children and adults’ routine appointments to ease pressures on hospitals in the region caused by Covid-19.

  8. Emersons Green Medical Centre rolls out new phone system after CQC visit

    News -

    Emersons Green Medical Centre has been visited by the CQC after complaints that patients could not get through on the phone and were not able to access treatment quickly enough.

  9. COVID-19 cases in South Gloucestershire down 11% per 100,000 - but council warns people must continue to 'do their bit'

    News -

    COVID-19 cases in South Gloucestershire are down 11% - but South Glos council has warned people to remain vigilant and continue to 'do their bit'.

  10. South Glos chosen to become an ‘accelerator site’ in NHS mission to tackle waiting lists

    News -

    Bristol, North Somerset and South Glos will receive a share of £160 million in an NHS plan to test new ways of reducing the elective care waiting lists post Covid-19.

  11. Why do we need to collect demographic information when you share your views with us?

    Advice and Information -

    When you share your views with us, we ask for demographic information such as your gender, sexual orientation, age, and ethnicity. Here's why we collect this information, and what we use it for.

  12. Healthwatch BNSSG's code of conduct

    Report -

    Everyone who represents Healthwatch Bristol, North Somerset and South Gloucestershire is expected to behave professionally and in support of our values These include being inclusive, transparent, non-judgemental, and independent.