News and reports

The Friends and Family Test (FFT) which helps determine what is good and bad about NHS services is being revamped to help get more comments from the public. Healthwatch supports these changes as user experiences are the only way the NHS can be informed when something is or isn't working.

The Government allows authorised Healthwatch South Glos representatives to enter premises that service providers own or manage to observe the nature and quality of those services.

A new contract to run three Healthwatch; Bristol, North Somerset and South Gloucestershire started on October 1st and our commitment to YOU the patient remains as important as ever.

Bristol's two NHS hospital trusts have declared a ‘climate emergency’ to help tackle the city's poor air quality which they believe is directly leading to ill health in the city.

Our team has run a pilot Digital Inclusion project to give people the confidence to go online to access a range of health services.

Find out what you can expect when you visit your doctor.

The NHS has produced a Long Term Plan, setting out all the things it wants health services to do better for people across the country. For these plans to work, the NHS needs to shape local plans based on local needs.

Last week we met MPs in Westminster to discuss YOUR feedback about health and care services in South Gloucestershire.

As of April 2020, and via our advice and information work (Signposting +), we will promote Sirona care & health's new Community Health Services (CHS). Sirona has secured a long-term contract to provide CHS in Bristol, North Somerset and South Gloucestershire.

Sir Robert Francis QC has been appointed today as the new Chair of Healthwatch England, the independent champion for people who use health and social care.

Hivewatch is a partnership between Healthwatch and The Hive, a charity that supports people with learning disabilities. Authorised representatives conduct Enter and View visits in partnership.

In June 2019 we held a pop-up shop in Yate Shopping Centre, in partnership with Sirona, to speak to residents about their local health and social care services - this report captures what we heard.