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All Healthwatch Bristol, North Somerset and South Gloucestershire (BNSSG) staff, Board members and volunteers are required to identify and disclose activities and relationships that might give rise to conflicts of interest. -
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How your feedback has helped improve services locally. -
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£50 million will be made available to the NHS in England to allow people suffering from oral pain, disease, and infection to get the care they need. £4,726,000 has been allocated to the South West. -
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See how we work out the main health and care priorities for South Gloucestershire from your feedback. Our meeting at 5:30pm on February 10 is where we action your comments or concerns with providers to ensure what you tell us makes a difference. -
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The Bristol, North Somerset and South Gloucestershire Clinical Commissioning Group said the changes will mean fewer people die or experience long-term disability following a stroke. Services are expected to be fully in place from November 2022. -
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Whether you want to feel more confident using the internet or you're starting completely from scratch, trained volunteers can help by offering a free, 60 minute support session at a library near you. -
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The NHS in Bristol, North Somerset and South Gloucestershire is encouraging people to contact NHS 111 for help with urgent but not life-threatening medical needs, rather than going straight to local A&E departments. -
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If you have a learning disability, or if you're a parent, carer, or someone who works with a person with a learning disability, South Gloucestershire Council want to hear your thoughts on how they plan to make your life better over the next 5 years. -
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Co-production is a way of working that recognises that everyone has a contribution to make. Our goal is to involve people in the planning and designing of our research and project work right from the beginning. -
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People with a learning disability can sometimes find it difficult to identify any health issues they may be having. To make this easier, we created a checklist to help people with a learning disability get the most out their annual health check. -
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Caring for someone with dementia can be challenging, and carers often report feelings of guilt, confusion, and anger. We spoke to carers across South Glos to find out what help they needed, and put together a resource to help them access support. -
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When COVID-19 vaccination rollout began, there was a great deal of misinformation about the vaccine. To help people to make an informed decision, we hosted a series of webinars with experts who could provide reliable guidance and answer questions. -
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North Bristol NHS Trust asked us to carry out a survey with people attending A&E at Southmead Hospital. We found that the management of people's long-term conditions in the community needs to improve, to reduce some of the pressure on A&E. -
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Many people are able to recover from COVID-19 at home. If you are at a higher risk of developing severe illness from COVID-19, you may be eligible for a free pulse oximeter to monitor your health and ensure you can get medical care if you need it. -
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Our collaborative research with Bristol Health Partners' Bladder and Bowel CONfidence Health Integration Team (BABCON HIT) found that one in three people who use bladder and bowel services had been affected by changes to these services during COVID. -
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This protocol recognises that Healthwatch acts as an independent consumer voice for people who use health and social care services. -
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Practice Plus Group - NHS 111 South West, who have a contact centre in Bristol and answer NHS 111 calls from people across the South West, were found to be safe, effective, caring, responsive, and well-led by the Care Quality Commission. -
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GPs offer a range of health services, including advice about physical and mental health, treatment, and prescriptions for medicines. To register with a GP, you don't need a fixed address, proof of your immigration status, or identification. -
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On the February 10 2022, our Prioritisation Panel came together to discuss the health and social care issues you've raised, and what Healthwatch North Somerset can do to bring about change. -
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Safeguarding is the responsibility of everyone. Healthwatch Bristol, North Somerset and South Gloucestershire (BNSSG) will work together to prevent and minimise abuse, and protect vulnerable adults, children and young people from harm. -
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Healthwatch England has responded to the Independent Review of Maternity Services at The Shrewsbury and Telford Hospital NHS Trust, led by Donna Ockenden. The review examined almost 1,600 clinical incidents and found repeated failures in care.
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Throughout the pandemic, multiple changes were made to maternity care and health visiting services. We heard from 100+ women about their transition from maternity care to the health visiting service between 2020 and 2022. -
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Your feedback helps us influence positive change and encourages the improvement of local NHS health and social care services. Take a look at everything we've been up to throughout 2021/2022. -
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That’s the question being asked by the new Integrated Care System (ICS) for Bristol, North Somerset and South Gloucestershire, as it launches a wide-ranging public engagement exercise to shape priorities for health and care in the years ahead. -
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As a local Healthwatch, we are able to visit health and social care services (such as hospitals and GP surgeries) and see them in action. This is called 'Enter and View'. Our goal is to identify what's working well and where improvements are needed. -
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Disabled people and people with sensory loss have a legal right to get health and social care information in a way that's accessible for them. Yet Healthwatch England has found one in five people struggle to understand the information they receive. -
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Learn about the NHS app, how to order prescriptions, view test results, book GP appointments, and access online consultations at one of our free digital skills workshops. You'll receive 1:1 support and be able to ask questions. -
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Dementia meeting centres offer support for people with a recent dementia diagnosis, people living with mild to moderate dementia, and carers. The new centre at Bradley Stoke Evangelical Church will offer practical, social, and emotional support. -
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Our guide offers step-by-step guidance about how to register and access online GP services through the NHS App and Patient Access. It also includes information about how to find trusted health advice online. -
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Technology can make it easier to access information and care, but can also pose challenges for those without the skills or confidence to use the internet. Here are all the places you can get digital support in South Gloucestershire. -
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The GP Patient Survey is an England-wide survey, providing data about patients’ experiences of their GP practices. It asks about issues such as making an appointment, getting through to your GP practice on the phone, and access to online services. -
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The Care Quality Commission is the independent regulator of health and social care in England. Their latest report sets out the challenges the NHS and social care sector face: 'the health and care system is gridlocked, unable to operate effectively.' -
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People who are eligible for the service can receive a free blood pressure check without needing to book an appointment at their pharmacy. The check takes 10-15 minutes and carried out by a pharmacist. -
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The Care Quality Commission says people with a learning disability and autistic people "continue to face barriers when accessing health care and treatment" after collecting people’s experiences from 8 hospital trusts in England. -
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A network of community welcome spaces has been set up this winter where people can go to keep warm and socialise. These are free to use, friendly and safe. Some may offer hot drinks, activities and other services. -
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Have you given birth since April 2020? Did you experience any mental health issues or emotional challenges such as low mood before getting pregnant? We'd like to hear your story and find out if you got the support you needed from the NHS.