1. Where can I go to get help for my health out of hours?

    Advice and Information -

    Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.

  2. Do you need help getting to hospital?

    Advice and Information -

    Find out what support is available to help you travel to your hospital appointments.

  3. 3Rs - Exploring People's Experiences of Reablement Services

    Report -

    Healthwatch undertook a 12-month project looking into people's experiences of rehabilitation, reablement and recovery services. This work included a series of enter and view visits, followed by one to one interviews with patients after discharge.

  4. Accessible Information Standard

    Report -

    What difference has the Accessible Information Standard made for local people since it was introduced in 2016?
    Read the report to hear more about our engagement activities and our findings.

  5. Trans Health, Care & Wellbeing Report

    Report -

    For the past six years, 2012-18, Diversity Trust and Healthwatch have been researching
    the health, care and wellbeing needs and experiences of local Lesbian, Gay, Bisexual, Trans and Questioning (LGBTQ+) people.

  6. Learning disabilities week 2017

    Report -

    A joint report from the Healthwatch projects in B&NES, Bristol and South Gloucestershire capturing feedback from two learning disabilities events in June 2017

  7. Rural Health Needs Report September 2014 - March 2015

    Report -

    A summary of engagement with rural communities in South Gloucestershire September 2014 - March 2015.

  8. LGBTQ Young People Report

    Report -

    Report by The Diversity Trust Feb 2015

  9. Thornbury Hospital Enter and View 2018

    Report -

    Healthwatch South Gloucestershire Enter and View report Thornbury Hospital on 7 February 2018.

  10. Milestones Trust Residential Home, Enter and View

    Report -

    Hivewatch Enter and View Report 07/02/2018. Healthwatch and The Hive were funded to undertake visits to health and care services to observe and report on the services from the perspective of a person with a learning disability.

  11. Southmead Hospital Emergency Department Enter and View 2018

    Report -

    Hivewatch undertook the Enter and View visit to Southmead Emergency Department on 11 October 2018 with the aim of assessing the ED experience for people with learning difficulties. The findings of the visit can be found in this report.

  12. Concord Medical Centre Enter and View 2019

    Report -

    Healthwatch South Gloucestershire and Hivewatch volunteers undertook the Enter
    and View visit during March 2019. The purpose of the visit was to understand the experience
    that a patient with a learning disability would have when visiting Concord.

  13. Your health rights - Easy Read

    Advice and Information -

    Find out more about your health rights.

  14. Healthwatch South Gloucestershire takes local views to Westminster

    News -

    Last week we met MPs in Westminster to discuss YOUR feedback about health and care services in South Gloucestershire.

  15. NHS Long Term Plan launched

    News -

    The 10-year plan includes measures to prevent 150,000 heart attacks, strokes and dementia cases, and better access to mental health services for adults and children.

  16. Willow Cottage Care Home, Yate Enter and View

    Report -

    Healthwatch South Gloucestershire undertook one enter and view evaluation revisit
    to Willow Cottage Care Home in January 2017.

  17. Little Croft Care Home, Oldland Common, Enter and View

    Report -

    Healthwatch South Gloucestershire undertook an Enter and View revisit to Little Croft Care Home in January 2017.

  18. Cambrian Green Day Services, Yate, Enter and View

    Report -

    Report of Enter and View Volunteers’ Research Visit to Cambrian Green Day Services, Yate

  19. Stanshawes Care Home, Yate Enter and View

    Report -

    Healthwatch South Gloucestershire authorised Enter and View volunteers undertook two follow-up enter and view visits to Stanshawes Care Home on 14 October 2015 and 13 January 2016.

  20. Warmley House Nursing Home Enter and View

    Report -

    Healthwatch South Gloucestershire Enter and View authorised representatives undertook two enter and view visits on Wednesday 11 November and Tuesday 24 November 2015

  21. Gwendoline House Downend Enter and View

    Report -

    Healthwatch South Gloucestershire Enter and View authorised representatives undertook one two hour morning Enter and View visit on Thursday 10 November 2015 to Gwendoline House Care Home

  22. Blossom Fields Nursing Home, Enter and View

    Report -

    Healthwatch South Gloucestershire Enter and View authorised representatives undertook an Enter and View visit to Blossom Fields Nursing Home in Sept 2015

  23. Kenver House, Kingswood, Enter and View

    Report -

    Healthwatch South Gloucestershire Enter and View authorised representatives undertook an Enter and View visit to Kenver House in Sept 2015

  24. Willow Cottage Nursing Home Enter and View

    Report -

    Healthwatch South Gloucestershire Enter and View authorised representatives undertook two Enter and View visits to Willow Cottage Nursing Home during May 2015

  25. Deerhurst Nursing Home Enter and View

    Report -

    Healthwatch South Gloucestershire Enter and View authorised representatives undertook two Enter and View visits to Deerhurst Nursing Home during April 2015

  26. Little Croft Care Home Enter and View

    Report -

    Healthwatch South Gloucestershire Enter and View authorised representatives undertook two announced Enter and View visits to Little Croft Care Home in February 2015.

  27. Gracefields Nursing Home Enter and View

    Report -

    Healthwatch South Gloucestershire Enter and View authorised representatives undertook one announced Enter and View visit to Gracefields Nursing Home in January 2015

  28. Beaufort Grange Home, Stoke Gifford Enter and View

    Report -

    Healthwatch South Gloucestershire Enter and View authorised representatives undertook two Enter and View visits to Beaufort Grange Care Home on different days of the week, and at different times of the day, during September and October 2014.

  29. Beech House Care Home, Enter and View

    Report -

    Healthwatch South Gloucestershire Enter and View authorised representatives undertook two Enter and View visits to Beech House Care Home on different days of the week, and at different times of the day, during September 2014.

  30. Yate pop-up shop

    Report -

    In June 2019 we held a pop-up shop in Yate Shopping Centre, in partnership with Sirona, to speak to residents about their local health and social care services - this report captures what we heard.

  31. Engagement Report on the NHS Long Term Plan

    Report -

    The NHS has produced a Long Term Plan, setting out all the things it wants health services to do better for people across the country. For these plans to work, the NHS needs to shape local plans based on local needs.

  32. Health care services in HMP Ashfield engagement report

    Report -

    Health care services in HMP Ashfield

  33. Singing for the brain group engagement report

    Report -

    Singing for the brain group engagement report August 2016

  34. Diversity Trust Report

    Report -

    ‘Evidence for Change’
    Bristol Lesbian, Gay, Bisexual and Trans
    Health and Wellbeing Research Report
    September 2016

  35. Student Stress

    Report -

    Healthwatch engaged with students studying at the University of the West of England and Bristol University to find out their experiences of feeling stressed or feeling under pressure.

  36. Deaf, Deafened, Hard of Hearing and Deafblind Community

    Report -

    April 2016

  37. Rural Health Needs Report September 2014 - March 2015

    Report -

    A summary of engagement with rural communities in South Gloucestershire September 2014 - March 2015.

  38. Raising Concerns about Nurses or Midwives

    Advice and Information -

    The Nursing and Midwifery Council have produced a new leaflet for patients, carers and the public called Raising concerns about a nurse or midwife.

  39. Race Equality in the South West

    Report -

    This report results from work undertaken by ESW and members of the South West Race
    Equality Forum (SWREF) over an 18 month period between 2012-2013

  40. The British Institute of Human Rights Mental Health Advocacy and Human Rights Guide

    Report -

    The guide was launched during this NHS Equality, Diversity and Human Rights Week at a round-table with major policy-makers where the results of work commissioned from BiHR by the Department of Health was discussed.

  41. LGBTQ Young People Report

    Report -

    Report by The Diversity Trust Feb 2015

  42. Young Healthwatch Event Feb 2014

    Report -

    Report from our Young People event held at The Station in Feb 2014

  43. Healthwatch South Gloucestershire Annual Report 2018/19

    Report -

    Access and view our comprehensive Annual Report for 2018-19.

    Our report gives an overview of our activities for the year which has included work with The Hive looking at service experiences for people with learning disabilities and the South Gloucestershire patient discharge programme.

  44. Healthwatch South Gloucestershire Annual Report 2015/16

    Report -

    Access and view our comprehensive Annual Report for 2015/16

  45. Healthwatch South Gloucestershire Annual Report 2014/15

    Report -

    Access and view our comprehensive Annual Report for 2014/15

  46. Healthwatch South Gloucestershire Annual Report 2013/14

    Report -

    Access and view our comprehensive Annual Report for 2013/14

  47. Feedback Feed Forward report

    Report -

    This report captures the feedback that Healthwatch received from the public between July and September 2017.

  48. Feedback Feed Forward report

    Report -

    This report captures the feedback that Healthwatch received from the public between April and June 2017.

  49. What you can expect from going to the doctors - Easy Read

    Advice and Information -

    Find out what you can expect when you visit your doctor.