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Emersons Green Medical Centre has been visited by the CQC after complaints that patients could not get through on the phone and were not able to access treatment quickly enough. -
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Do you have questions about what Healthwatch does? Want to know what we do with your feedback, or how you can help improve health and social care services? Watch our video to find out. -
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If you’re over 80 and still haven’t had your Covid-19 vaccine the message is – you’ll be contacted very soon. By the end of this week, every neighbourhood area in the region will have a GP practice vaccination centre up and running.
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COVID-19 cases in South Gloucestershire are down 11% - but South Glos council has warned people to remain vigilant and continue to 'do their bit'. -
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Are you struggling to cope with a rainy, cold lockdown in January and the pressures of the pandemic? Have you suffered family bereavement or loss of income and need support? There are several services to help you or your loved ones. -
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If you have certain allergies you may be concerned about whether you should get the Covid vaccine. In most cases the vaccine is safe, even for people with a history of reactions to certain drugs and food. Here's the latest allergy information. -
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Do you need help with arranging transport for your COVID-19 injection? Have you been contacted about your vaccination but don't have a way of getting to your surgery? Our latest pamphlet contains all the information you need to get there safely. -
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Healthwatch is here to listen to your views and then act on them. Visiting your GP featured the most in your feedback for the last quarter - and reception staff and the quality of care were among the issues mentioned the most. -
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At our Prioritisation Panel you can hear first hand how Healthwatch uses your feedback to understand the city's key health issues and works to bring about resolutions to help everyone have better health and care. -
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It's always important to be registered with a GP - but it's particularly important if you're caring for someone vulnerable. If you're not registered, you may not get your COVID-19 vaccination at the right time. -
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59.5% of all the coronavirus deaths between the 24th January and the 20th November 2020 were disabled people, the latest data from the Office for National Statistics has revealed. -
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There’s just a few days left to get a covid “surge test” if you live in specific postcodes in Bristol and South Glos, are over 16 and do not have symptoms of the virus. -
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People who have learning disabilities or a mental health condition can have their vaccination experience made easier for them. Healthwatch and the local clinical commissioning group put on a webinar to explain extra support or help that's available. -
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Find out more about how to get on your GPs learning disability register to ensure you have the Covid-19 vaccine. Being on the register also means you should also be invited to have an important health check-up to pick up any symptoms of illness.
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Our South Glos volunteer, Jemma Ballinger, says while it is great news that people on the learning disability register will be prioritised to have the vaccine, they will still often need a lot of reassurance and understanding to receive it. -
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NHS dental care has been massively impacted by the COVID-19 pandemic, and it's been almost impossible to find an NHS dentist that's accepting new patients or doing emergency treatment. -
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The pandemic has led to delays in patients getting seen at Bristol Royal Infirmary’s A&E department due to high demand and lack of staff, a new report has found. -
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NHS staff delivered almost 100,000 Covid-19 vaccinations in a single hour on 20 March breaking the record for the largest number of doses given. In a South Glos Primary Care Network over 1,900 had their jabs in one day. -
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To support the over 50’s, South Gloucestershire Council, Healthwatch South Gloucestershire and the region's Over 50s Forum organised an event with local representatives from the NHS and Public Health, to provide guidance and answer questions. -
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The pandemic has shown the importance of collaboration to help everyone get the care they need. This is the principle behind the new regional Integrated Care System, which began operating from today, April 1. -
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Radio presenter and Asperger's champion Alex Manners spoke to Healthwatch ahead of his talk organised by Bristol Autism Support tomorrow (April 7th). His tips for coping with the pressures of Covid-19? "Find a project and focus on the next few days." -
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If you or a loved one has suffered a stroke, register for a free, monthly drop-in session to learn more about how to manage life after a stroke. -
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Our volunteers support us in many different ways. From speaking to local people to find out what they think about health and care, to using these views to influence those who run services, volunteers play an important role at Healthwatch. -
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Healthwatch Bristol, North Somerset, and South Gloucestershire (BNSSG) are committed to putting people first. Our 'Decision making: policy and procedures for all staff, board and volunteers' sets how we do this. -
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Healthwatch South Glos is delighted that our work with Bristol Health Partners on how easy it was for people to get help from bladder and bowel services during Covid-19 has been included in a national research portfolio. -
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Bristol, North Somerset and South Glos will receive a share of £160 million in an NHS plan to test new ways of reducing the elective care waiting lists post Covid-19. -
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Sadik Al-Hassan, Senior Pharmacist and Area Operations Manager for Well Pharmacy, spoke to Healthwatch South Gloucestershire about what pharmacies can offer, and how they can help take the pressure off GPs and A&E departments.
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People with learning disabilities are still at risk of dying unnecessarily and receive poorer care – 10 years on from the abuse suffered at Winterbourne View. -
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Plans to collect patient data to understand more about viruses and other conditions for planning and research have been delayed. The NHS wants to work with key organisations like Healthwatch so people understand who will use this data and why. -
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We have pulled together the questions asked during the event on 9th June. We hope you will find the answers you are looking for, however if you need further information or clarification please contact us: contact@healthwatchsouthglos.co.uk -
Advice and Information -
When you share your views with us, we ask for demographic information such as your gender, sexual orientation, age, and ethnicity. Here's why we collect this information, and what we use it for. -
Advice and Information -
Over 100 people have shared their feedback on NHS dental services with us during the COVID-19 pandemic. Here's how we've used your feedback, and how it's made a difference. -
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In October 2019, Heathwatch South Gloucestershire became part of Healthwatch Bristol, North Somerset, and South Gloucestershire. Find out how your feedback made a difference by downloading our 2019/2010 annual report. -
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Caring for someone who has dementia can be a challenge. We spoke to carers throughout Bristol and South Gloucestershire to find out what support they needed, and created a resource to help signpost carers to the services available to help them. -
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From using your dentistry feedback to inform to a Parliamentary debate, to creating an online resource to help people caring for individuals with dementia access services: take a look at what we've been up to during 2020 and 2021. -
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Stroke services in Bristol, North Somerset and South Gloucestershire could be set to change as part of a public consultation on proposed improvements. -
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See how we work out the main health and care priorities for South Gloucestershire from your feedback. Our meeting at 5:30pm on August 12 is where we action your comments or concerns with providers to ensure what you tell us makes a difference. -
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South Gloucestershire Dementia Friendly Communities, a local organisation to set up to offer help and support to both those suffering from dementia, and their loved ones, have just launched their summer 2021 newsletter! -
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Digital appointments don't work for everyone. Many health care services have moved online, but you can still request a face-to-face appointment. Here's what you can expect from the NHS if you need to be seen in person. -
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Between the beginning of April and the end of June 2021, we received 138 pieces of feedback on a wide range of health and social care issues. 57% of your feedback was negative, 31% was positive, 10% was mixed, and 2% was neutral. -
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Everyone who represents Healthwatch Bristol, North Somerset and South Gloucestershire is expected to behave professionally and in support of our values These include being inclusive, transparent, non-judgemental, and independent. -
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The Finance Committee is responsible to the Management Board. The committee's role includes ensuring Healthwatch BSSNG operates appropriate financial and accounting policies, and assessing the financial performance of Healthwatch BNSSG. -
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Many dental practices are not updating their information on the NHS website. The Department of Health and Social Care, NHS England, and Healthwatch are urging dental contractors to review their profiles, to help patients find dental care more easily. -
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On the 13th of May 2021, our Prioritisation Panel came together to discuss the health and social care issues you've raised, and what Healthwatch South Gloucestershire can do to bring about change.